CrewAlign

Last Updated: February 2026

Terms of Service

Welcome to CrewAlign. These Terms of Service ("Terms") govern your access to and use of the CrewAlign web-based project management platform and all related services (collectively, the "Service") operated by CrewAlign ("we," "us," or "our"). Please read these Terms carefully before using the Service.

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.

If you do not agree to these Terms, you must not access or use the Service. Continued use of the Service after any modifications to these Terms constitutes your acceptance of the revised Terms.

2. Description of Service

CrewAlign is a software-as-a-service (SaaS) project management platform designed for general contractor teams. The Service provides tools for managing construction projects, scheduling, team collaboration, subcontractor coordination, and related project management activities. The specific features and functionality of the Service may change from time to time at our discretion.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Account Registration and Security

3.1 Account Creation

To use the Service, you must create an account by authenticating through a supported third-party provider (such as Google). You agree to provide accurate, current, and complete information during the registration process and to keep your account information up to date.

3.2 Account Security

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.

3.3 Account Eligibility

You must be at least 16 years of age to use the Service. By creating an account, you represent and warrant that you meet this age requirement. If you are between 16 and 18 years of age, you represent that you have the consent of a parent or legal guardian.

4. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

We reserve the right to investigate and take appropriate action against anyone who violates this section, including terminating the offender's account and reporting such violations to law enforcement authorities.

5. Intellectual Property

5.1 Our Intellectual Property

The Service, including its original content, features, functionality, design, source code, and all related intellectual property rights, is and will remain the exclusive property of CrewAlign and its licensors. The Service is protected by copyright, trademark, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

5.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term of your subscription. This license does not include any right to modify, reproduce, distribute, create derivative works of, publicly display, or publicly perform the Service or any portion thereof.

6. User Content and Data Ownership

6.1 Your Content

You retain all ownership rights in the content, data, and materials you submit, upload, or otherwise make available through the Service ("User Content"). By submitting User Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, store, process, and display your User Content solely as necessary to provide, maintain, and improve the Service.

6.2 Data Ownership

All project data, workspace data, and other business information you enter into the Service remains your property. We do not claim ownership of your data. We will not access, use, or share your data for any purpose other than to provide the Service, except as described in our Privacy Policy or as required by law.

6.3 Data Export

You may export your data from the Service at any time using the export features available within the platform. Upon termination of your subscription, you will have a 30-day grace period to export your data before it is permanently deleted.

6.4 Content Responsibility

You are solely responsible for all User Content you submit through the Service. You represent and warrant that you have all necessary rights, licenses, and permissions to submit such content and that your User Content does not violate any third party's intellectual property rights, privacy rights, or other legal rights.

7. Payment Terms

7.1 Subscription Plans

Access to the Service is provided on a subscription basis. Details regarding available plans, features, and pricing are published on our website and may be updated from time to time. By selecting a subscription plan, you agree to pay the applicable fees as described at the time of purchase.

7.2 Billing and Payment

Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your chosen plan). You authorize us to charge your designated payment method for all applicable fees. All payments are processed through our third-party payment processor. You are responsible for providing accurate and current billing information.

7.3 Free Trials

We may offer free trials of the Service at our discretion. At the end of a free trial period, your account will be converted to a paid subscription unless you cancel before the trial expires. We will notify you before any charges are applied.

7.4 Refunds

Subscription fees are generally non-refundable, except where required by applicable law. If you believe you are entitled to a refund, please contact us at [email protected] and we will evaluate your request on a case-by-case basis.

7.5 Price Changes

We reserve the right to change our subscription fees at any time. We will provide at least 30 days' advance notice of any price increase. Price changes will take effect at the start of your next billing cycle following the notice period. Your continued use of the Service after a price change constitutes your acceptance of the new pricing.

8. Termination

8.1 Termination by You

You may terminate your account at any time by contacting us or using the account management features within the Service. Upon termination, you will lose access to the Service and your data at the end of your current billing period.

8.2 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including but not limited to cases where you breach these Terms. In the event of termination for cause, you will not be entitled to any refund of prepaid fees.

8.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We will retain your data for 30 days following termination to allow you to export it, after which your data will be permanently deleted. Sections of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification, and limitations of liability.

9. Disclaimers and Limitations of Liability

9.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CREWALIGN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

9.3 Basis of the Bargain

You acknowledge that we have set our prices and entered into these Terms in reliance upon the disclaimers and limitations of liability set forth herein, which reflect a reasonable and fair allocation of risk between you and us and form an essential basis of the bargain between us.

10. Indemnification

You agree to indemnify, defend, and hold harmless CrewAlign and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

11. Governing Law

11.1 United States Users

If you are located in the United States, these Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the federal or state courts located in the State of Delaware, and you consent to the personal jurisdiction and venue of such courts.

11.2 Canadian Users

If you are located in Canada, these Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the courts of the Province of Ontario, and you consent to the personal jurisdiction and venue of such courts. Nothing in these Terms excludes, restricts, or modifies any consumer protection rights under applicable Canadian federal or provincial legislation that cannot be excluded, restricted, or modified by agreement.

12. Dispute Resolution

12.1 Informal Resolution

Before filing any formal legal action, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service by contacting us at [email protected]. We will attempt to resolve the dispute informally within 60 days.

12.2 Binding Arbitration

If the dispute is not resolved informally, you and CrewAlign agree that any remaining dispute, claim, or controversy will be resolved through binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration will be conducted in the State of Delaware. The arbitrator's decision will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

12.3 Class Action Waiver

YOU AND CREWALIGN AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and CrewAlign agree otherwise, the arbitrator may not consolidate or join more than one person's or party's claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

13. General Provisions

13.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and CrewAlign regarding the Service and supersede all prior and contemporaneous agreements, proposals, representations, and understandings.

13.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

13.3 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. We may assign or transfer these Terms without restriction and without notice to you.

13.5 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, labor disputes, government actions, power failures, Internet disturbances, or acts of third-party service providers.

14. Canadian Anti-Spam Legislation (CASL)

If you are located in Canada, Canada's Anti-Spam Legislation ("CASL") applies to commercial electronic messages we send to you. By creating an account, joining our waitlist, or otherwise providing your express consent, you agree to receive commercial electronic messages from CrewAlign. You may withdraw your consent and unsubscribe from commercial electronic messages at any time by using the unsubscribe mechanism included in each message. We will process unsubscribe requests within 10 business days. Transactional messages related to the operation of the Service (such as account confirmations, security alerts, and project notifications) are not subject to CASL consent requirements and will continue to be sent as necessary.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this page and updating the "Last Updated" date at the top. For significant changes, we may also send you an email notification or display a prominent notice within the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

16. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

CrewAlign
Email: [email protected]

These terms of service are effective as of February 2026.